Synergy Enterprise Solutions is a contact centre specialist providing best practice solutions to help companies achieve their business goals. Synergy works closely with leading technology vendors to offer best practice solutions from basic implementations through to large-scale complex deployments, consultancy and custom developments.
Synergy’s capabilities span the entire spectrum of technologies that support contact centres. Ranging from the core Internet Protocol (IP) data, virtualisation and interaction management platforms that allow businesses to deliver superior customer service; to the specialised tools and applications to improve workforce productivity and effectiveness.
Operating since 1999 (as Synergy Voice and Data Systems), Synergy is recognised as one of the most experienced contact centre consultancy leaders in Australia and abroad, with many successful implementations in its portfolio.