Synergy Enterprise Solutions has been at the forefront of designing and managing customer experience applications and architecture since 1999.
Our team of consultants, engineers, developers and salespeople are highly experienced in all aspects of contact centre and customer relationship management technology.
We provide fit-for-purpose, best-practice technology solutions from simple implementations to large-scale complex deployments, consultancy and custom developments to help solve your business challenges.
Kore.ai helps enterprises automate business voice and digital interactions that deliver extraordinary experiences for your customers, contact centre agents and employees worldwide.
Datagamz is a sophisticated Analytics and Gamification platform designed to help contact centres see and understand data to drive employee engagement and enhance customer experience.
Boost your organisation’s productivity, efficiency and competitiveness while reducing operational costs and security issues by bringing stand-alone sub-systems together as one functional system.
Our highly skilled consultants and professional services team have extensive technical knowledge and decades of hands-on experience consulting on a broad range of tech solutions to help solve your business challenges.
Our industry-leading managed services are tailored to meet the needs of your business. We can help with business hours cover on a bespoke application and 24x7x365 support on mission-critical systems.
Ian and the Synergy team were instrumental in delivering an intelligent bespoke CX solution that has helped us achieve a ‘next level’ customer roadside assistance experience. Now Digicall Assist is uniquely placed in the industry to deliver innovative brand differentiation for our clients based on their individual needs. It has been a game changer.
Thanks to the collaborative efforts of the teams at Synergy Enterprise Solutions and Oxfam and the functional flexibility that Synergy Fusion provided, the transition to working from home occurred seamlessly for our support services team. It’s made a big difference to the way we work.
Synergy understood the not-for-profit space and related budget considerations really well. They had a secure, robust solution that could adapt and grow with our business. On top of that, they showed a genuine interest in building a partnership. It made the decision to partner with them easy.