Twilio Logo

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratised communications channels like voice, text, chat, video, and email by virtualising the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.

Twilio Partner

Synergy Enterprise Solutions is the only authorised Twilio Gold Support and Not for Profit Partner for the APAC region.

Genesys Logo

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Our industry-leading solutions foster true omni-channel engagement, performing equally well across all channels, on-premise and in the cloud.

Zendesk Logo

Zendesk makes customer service and engagement products for businesses that want to give customers the best. Our products are designed to facilitate communication, reduce friction, and improve the relationship between companies and their customers. Innovative, forward-thinking companies embrace this philosophy, and they use Zendesk to create the best possible experience for their customers.

Zendesk Premier Partner

Freshworks Logo

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360 degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world.

Synergy Enterprise Solutions is the only authorised Freshworks Platinum Partner for Australia and New Zealand.

Kire ai

Kore.ai is recognised as a global leader in enterprise conversational AI platform and solutions, helping enterprises automate business voice and digital interactions that deliver extraordinary experiences for their customers, contact centre agents and employees worldwide. More than 200 global 2000 companies trust Kore.ai’s experience optimisation (XO) platform and industry solutions to automate their interactions and achieve extraordinary outcomes for over 200 million users worldwide.

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Jabra Logo

Jabra is a leader in engineering communications and sound solutions. We create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Proudly part of the GN Group, Jabra employs approx. 1,400 people worldwide.