Freshdesk Contact Centre (formerly Freshcaller) is a complete cloud call centre trusted by over 6,000 businesses of all sizes. Scalable, reliable and secure to assist businesses that are focused on reaching customers through inbound or outbound calls.
Empowers your teams to create and respond to all opportunities with full context.
Upgrades your current phone technology to a state-of-the-art routing and voice AI engine.
Minimum-fuss, maximum-love voice platform built just for you – access from any browser or native iOS & Android mobile apps:
- CRM integrations
- Agent-assisted PCI-DSS payment gateway
- Workforce management