Freshdesk Messaging (formerly Freshchat) is a modern messaging platform built for teams to engage prospects and customers at scale – on the website, mobile app, in-product, and social channels. Bring your support and messaging workflow together with Freshdesk integration.
Key Benefits
Ease
Simplify work for your agents with richer context, better collaboration tools and easy-to-use interface
Automation
Use intelligent chatbots and powerful automation to reduce repetitive tasks for your team
Proximity
Get closer to your visitors and customers, solving problems faster and increasing customer satisfaction
Customer Success
Klarna wows its 80,00,000 customers with instant responses and rapid resolutions with Freshchat.