Synergy’s cloud-based outbound dialler simplifies the process by maximising your agent’s phone time by accurately predicting when customers will be available, optimally pacing dialling, and filtering out unproductive calls.
A personalised experience is ensured, and metrics around agents’ success can be tracked to improve your call centre. Automated outreach via additional channels such as SMS, email and social media ensure your message breaks through the clutter.
Key Benefits
Maximise campaign effectiveness
Streamline outbound campaigns with increased connection rates
Boost your bottom line
Improve operational efficiency and reduce costs
Reach your targets
Maximise agent productivity and reduce idle time
Ease of use
Integration with business systems including Salesforce CRM
Use anywhere, anytime
100% cloud-based with Software as a Service (SaaS) model
