Customise and streamline your customer experience.
Customise and streamline your customer experience.
Online chat that offers real-time benefits.
Provide a seamless experience across all communications.
Help align contact centre activity with business goals.
Improve efficiency and enhance customer experience.
Build the ultimate customer and agent experience
tailored to your business with Twilio Flex.
Genesys Cloud all-in-one platform to power
more connected, meaningful experiences.
No hardware. No downloads. No maintenance cost.
Plug-n-Play the Freshcaller Cloud PBX system today.
Our decision management and analytics solutions specialists help organisations align contact centre activity with business goals. We help turn statistics gathered during day-to-day operations into meaningful management information enabling contact centre operators to make informed business decisions, from several different data sources, in a way that makes sense for your business.
Freshchat helps you engage and delight your customers wherever they are – web, mobile and social messengers. Messaging software to ‘wow’ your customers at their fingertips.
We know the key to growing business today is providing a consistent and personalised customer experience across all communication channels. Your customers may already use email, web chat, and text messaging, and the web to conduct research, resolve issues, and share opinions via social media. Synergy can help tap into these channels to improve your offerings and support – and to strengthen your competitive position.
Synergy’s workforce optimisation capabilities help identify your organisation´s current challenges and provide pragmatic recommendations to help address these issues.