Digital Transformation Tag

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_empty_space height="15px"][vc_column_text] Synergy partners with Zendesk, a complete customer experience solution trusted by 100,000 brands globally. [/vc_column_text][vc_empty_space height="15px"][vc_column_text]Synergy Enterprise Solutions has launched a new partnership with Zendesk, an award-winning customer experience solution connecting over 100,000 brands with hundreds of millions...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_empty_space height="15px"][vc_column_text] Synergy Enterprise Solutions is excited to announce our partnership with Kore.ai, a global leader in conversational AI helping companies deliver extraordinary experiences. [/vc_column_text][vc_empty_space height="15px"][vc_column_text]At Synergy Enterprise solutions, we offer customers a complete contact centre solution that covers design,...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Delivering superior CX at the roadside. [/vc_column_text][vc_empty_space][qode_simple_quote text_title_tag="p" author_title_tag="h6" background_color="#f9f9f9" simple_quote_text="Ian and the Synergy team were instrumental in delivering an intelligent bespoke CX solution that has helped us achieve a ‘next level’ customer roadside assistance experience. It has been...

Traditional business planning models say that the business strategy should dictate the technology strategy which in turn dictates the CX technology we implement. But what if we have this upside down? If we’re striving to be customer-centric, why are our customers at the bottom of...

How Synergy helped one of Australia’s longest-running organisations deliver a seamless customer experience....