24 Jul Maurice Blackburn
Synergy implemented a fully automated language services contact centre solution using Twilio Flex in three weeks—that’s 80% quicker than our legacy platform....
Synergy implemented a fully automated language services contact centre solution using Twilio Flex in three weeks—that’s 80% quicker than our legacy platform....
Synergy Enterprise Solutions Limited (“Synergy”), a trusted contact centre and customer experience advisor since 1999, today announced approval to be a supplier on New Zealand’s online government supplier Marketplace, Pae Hokohoko (“Marketplace”)....
Synergy implemented a fully automated language services contact centre solution using Twilio Flex in three weeks—that’s 80% quicker than our legacy platform....
Digicall Assist understands that customer experience (CX) is at the heart of why someone chooses roadside assistance. So, it embarked on an ambitious digital transformation project to level up its customer service capabilities and future-proof its service....
How Synergy helped one of Australia’s longest-running organisations deliver a seamless customer experience....