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Digital Transformation Tag

20 Dec

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Delivering superior CX at the roadside. [/vc_column_text][vc_empty_space][qode_simple_quote text_title_tag="p" author_title_tag="h6" background_color="#f9f9f9" simple_quote_text="Ian and the Synergy team were instrumental in delivering an intelligent bespoke CX solution that has helped us achieve a ‘next level’ customer roadside assistance experience. It has been...

20 Oct

Traditional business planning models say that the business strategy should dictate the technology strategy which in turn dictates the CX technology we implement. But what if we have this upside down? If we’re striving to be customer-centric, why are our customers at the bottom of...

19 Sep

How Synergy helped one of Australia’s longest-running organisations deliver a seamless customer experience....