Freshworks Tag

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How Selwyn District Council is enabling support services across departments with Synergy Enterprise Solutions and Freshworks [/vc_column_text][vc_empty_space height="15px"][vc_column_text]Selwyn District Council (SDC) serves a fast-growing district in New Zealand’s South Island. It provides essential services to the residents, such as...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] How Synergy Enterprise Solutions and Freshworks helped Tasman District Council transform their ITSM [/vc_column_text][vc_empty_space][qode_simple_quote text_title_tag="p" author_title_tag="h6" background_color="#f9f9f9" simple_quote_text="Under our previous ticketing system, it would sometimes take over a week for our employees to receive a response. With Freshworks, we...

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Traditional business planning models say that the business strategy should dictate the technology strategy which in turn dictates the CX technology we implement. But what if we have this upside down? If we’re striving to be customer-centric, why are our customers at the bottom of...

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